Question 1

We're interested in a Sosido community for our group. What's involved?

Accepted Answer

Sosido is a full-service, turnkey platform for healthcare groups. It creates an online community to track and feature members’ publications, host a private Q&A forum, and generate bibliometric insights for strategy and reporting (take a tour of Sosido).  No training, staff time, website integration, or long-term commitment is required—it’s simple:

1 - Get in touch. Contact us with some basic details about your group (name, number of members, website). We’ll share pricing and answer any questions.

2 - Review terms. If you’d like to move forward, we’ll send you a confirmation letter for your files, outlining privacy protections and data safeguards.

3 - Send us your info. Provide your member list (here's the member data we request), your logo, and (if you wish) a list of journals/keywords to follow.

4 - We set it up. Sosido builds your community and creates your members’ accounts. Setup typically takes about 7–10 days per 100 members. As soon as accounts are active, Sosido automatically begins tracking member publications.

5 - Launch to members. You introduce Sosido to your group. We follow up with a welcome email and their first digest.

And that’s it — your community is live on Sosido.

You may also find these related questions helpful:

> Can we have a tour of Sosido? 
> What's in the weekly Sosido email digests? 
> Can Sosido provide us with reports on our members' publications? 
> What does Sosido cost?
> Does Sosido require a long-term contract? 
> Do we have to make any changes to our group's website to use Sosido? 
> What's required of our group's staff/leaders to participate in Sosido? 
> What's required of our group's members to participate in Sosido? 
> What member data is required to set up Sosido accounts? 
> What privacy and security protections are in place for our member data? 
> Can our members opt out of Sosido?
> Which other groups are on Sosido?

Question 2

Can we have a tour of Sosido?

Accepted Answer

Yes we'd love to give you a tour! Check out our online slide tour or contact us and we'll book a time for a web call.

Question 3

What does Sosido cost?

Accepted Answer

Please contact us with some basic information about your group (name, website, number of members) and we'll get back to you right away with pricing information.

Fees are based on the number of members in your group, with different fee schedules for for-profit and not-for-profit groups.

Question 4

What's in the Sosido email digests?

Accepted Answer

Your members receive one concise email summarizing activity across all their Sosido communities, delivered weekly or every four weeks. (You choose the default and members can customize for their own preferences.)

Each digest includes:

A list of newly released publications authored by your community's members as automatically tracked by Sosido.

New questions and answers in your community's members-only Q&A forum on Sosido.

Updates and news items from your group, automatically pulled from your group's website and/or social media feeds (optional).

Abstracts from journals or PubMed searches chosen by your group and customizable by the individual member (optional).

See more about Sosido's email digests in our online slide tour.

Question 5

How often do members get an email digest?

Accepted Answer

As the group leader, you choose the default frequency for your members' email digests—either weekly or every 4 weeks.

After that, each member can adjust the frequency to suit their own preferences.

Here’s how they can change it ↗️

Question 6

Does Sosido require a long-term contract?

Accepted Answer

No. Most groups pay on a month-to-month basis. You can cancel anytime.

Question 7

Do we have to make any changes to our group's website to join Sosido?

Accepted Answer

No changes are required to your group's website. No technical integration is needed.

Some groups add a simple link to Sosido from their website, but it's not required.

Question 8

What's required of our group's staff/leaders to participate in Sosido?

Accepted Answer

We require about 2-3 hours of your admin time at the initial setup stage, then a few minutes per year after that to forward updated member lists to Sosido.

Question 9

What's required of our group's members to participate in Sosido?

Accepted Answer

In short: nothing. Sosido takes care of everything: we set up members' accounts, automatically track their publications and provide weekly updates on activity.

Question 10

Will Sosido provide us with reports and metrics on our members' publications?

Accepted Answer

Yes. Sosido will provide regular admin metrics reports to help your team with the task of tabulating your group's academic output and bibliometrics. Sosido reports include article name, journal name, open access status, date of publication, member author, full author block, abstract, and link to the article online. The reports will be provided to your group at the frequency you prefer (monthly, quarterly, annually or upon request).

Sosido automatically tracks and features your members' publications, starting on the date their Sosido accounts are set up, and for as long as they remain a member (not follower) of your community on Sosido. (More information about how publications are tracked.)

Question 11

What privacy and security protections are in place for our members' data?

Accepted Answer

If your group is interested in joining Sosido, the first thing we will do (before you make any decisions, or provide us with any member data) is forward you a confirmation letter which details Sosido's privacy and security assurances. In short:

Your members' data is used by Sosido only to set up their accounts/profiles on Sosido, track members' publications and send communications directly related to their participation in Sosido.
Member profiles will be available to Sosido members only (protected by password) and will not be made available to the general public. Sosido profiles will not display a member’s contact information and/or email address, unless specifically requested by the member.
Your members' data will never be sold or made available to third parties.

See more information in Sosido's Privacy Policy and Terms of Use.

Question 12

Can members opt out?

Accepted Answer

Yes, there are simple opt out/unsubscribe instructions on every email sent from Sosido. Once a member opts out/unsubscribes, their publications will no longer be tracked and they will receive no further communications from Sosido.

If the unsubscribed member's name is sent to Sosido in subsequent member updates from your group, they will not be re-added to Sosido.

Question 13

Which other groups are on Sosido?

Accepted Answer

There are more than 40 groups currently on Sosido, some who've been Sosido members for over 10 years. Our groups include HCP associations, research networks and hospital departments, with members across all disciplines and over 100 countries. See all communities on Sosido.

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