If you're receiving weekly email Sosido digests, then you're already a Sosido member! You just have to set your password:

Step 1: Go to app.sosido.com/password-reset

Step 2: Enter your email address. (Use the email address which your Sosido email digests are sent to - if you scroll down to the very bottom of your email digest, you'll see the email address on your Sosido account listed there.)

Step 3: An email will be sent to your inbox. (Check your spam box too.) Click on the link in the email to set or reset your password.

💡 TIP: You can also log in to Sosido automatically by clicking on any link in your Sosido email digest or email notice of a new question or reply. Learn more about automatic log in.

As a member of a community on Sosido, you have full access to that community, including having your own publications automatically tracked and featured for the community, and access to the community's Q&A forum and member resources.

As a follower of a community on Sosido, you have limited access to the community on Sosido. You will still (like community members) receive a weekly email digest with updates on the community's news and member publications as well as abstracts from your chosen journal feeds. But as a follower your own publications will not be tracked or featured for that community, and you will not have access to the community's Q&A forum or member resources.

Check out other related questions on our FAQ, e.g.:

• How can I tell whether I'm currently a "member" or a "follower" of a community on Sosido?

• How do I become a "member" or a "follower" of a community on Sosido?

• I'm a member of one of the host groups on Sosido. Why am I not showing up as a "member" of their community on Sosido?

To see a list of your current communities on Sosido, look at the shaded blue box at the top of your weekly Sosido email digests. For example, it may say: "Hello Dr. Fernandez, you are currently a member of the SIOP and C17 communities on Sosido, and a follower of CTTC."

Or, log in to app.sosido.com (hint: most users will be able to log in simply by clicking on a link in their Sosido email digest) > then click on 'Customize sources' > then click on 'My communities'. You'll see your communities listed at the top of that page, and you can change your communities there too.

Not receiving Sosido weekly email digests? Sign up for a Sosido account.

➡️ To become a MEMBER: The host group (association, research network, hospital department, etc) determines who is a member of their community on Sosido. For example, if the host group is an association, it may restrict membership in their Sosido community to current paid members of their association. If the host group is a hospital department, it may restrict membership in their Sosido community to current employees of their hospital department.

The host group provides Sosido with intermittent updates on its membership list. If you were a member of that host group once, but are not on the host group's current membership list, Sosido will switch you from being a member of the Sosido community to a follower of the community. If you would like to become a member of a community on Sosido, please contact the host group. (Are you already a current member of a host group, but you're not showing up as a member of the community on Sosido? Read more on that.)

➡️ To become a FOLLOWER: Any healthcare professional with an account on Sosido can become a follower of a community on Sosido. If you already have an account on Sosido, log in to app.sosido.com , click on 'Customize sources' (bottom right corner), then click on 'My communities'. If you don't have an account on Sosido, you can sign up for an account here.

Check out other related questions on our FAQ, e.g.:

• What's the difference between being a "member" and a "follower" of a community on Sosido?

• How can I tell whether I'm currently a "member" or a "follower" of a community on Sosido?

• I'm a member of one of the host groups on Sosido. Why am I not showing up as a "member" of their community on Sosido?

If you are a current (e.g. paid, renewed, currently employed, etc) member of one of the host groups on Sosido, but you're still showing up as a "follower" (not a member) of that community on Sosido, or you don't yet have an account on Sosido, it might be because you have recently joined or renewed your membership with the group, and the Sosido database has not yet been updated with the change. (Depending on the frequency that the group updates their member list on Sosido, there can be a delay of several weeks before the Sosido database is updated.)

To get member access to Sosido more quickly:

If you already have a Sosido account, you can contact us to request that you be switched from a follower to a member. We'll confirm your membership with the host group and we'll update your account within 7-10 days.

If you don't yet have a Sosido account, you can sign up for a new Sosido account. We'll set up your new account within 7-10 days.

Not sure if you're a current member of the host group? We encourage you to contact the host group to confirm.

Sosido's technology automatically tracks and features all new publications authored by community members, starting on the date your Sosido account was set up. So in short - you don't have to do anything.

(Please note that Sosido does not track the publications of community followers. Read more about the difference between members and followers.)

When Sosido picks up one of your publications, we will send you an email notification letting you know that your publication is now posted on your Sosido profile, and will be featured in the next Sosido email digest for your community. If you do not want the publication featured for your community, please reply to the email - we will remove it right away.

Related: One of my publications hasn't been featured on Sosido. Why is that?

Sosido automatically tracks and features your new member publications, starting on the date your Sosido account was set up. If we've missed one of your publications, here are a few possible reasons why:

• You might not be a member of the community on Sosido. Sosido tracks and features the publications of community members, but does not track or feature the publications of community followers. Maybe your membership in the group recently lapsed? Learn how to tell if you're a member or a follower on Sosido and how to become a member on Sosido.

• The article might not be indexed on PubMed. Sosido's automatic scans pick up member publications as soon as they are indexed on PubMed. If your publication is brand new, it may not be indexed on PubMed yet. Usually publications are indexed on PubMed within 2-10 days of being posted on the journal's site. (If your publication is in a journal which isn't indexed by PubMed, contact us and we'll add your publication to Sosido manually.)

• The article might not be new. Sosido picks up articles that are newly-released and published after the date your Sosido account was set up.

Did our scans miss an article that you'd like featured on Sosido? Contact us and we'll get it added. Please provide a link to your publication online.

Community members on Sosido can ask and answer clinical or research questions of their colleagues, in a discussion forum private to the members of their community only.

(Please note that community followers do not have access to the community's Q&A forum. Read more about the difference beween members and followers on Sosido.)

To ask a question: Log in to app.sosido.com (💡If you click on a link in a Sosido email digest or notice of new question, you will be automatically logged in to your Sosido account.) Then click on 'Q&A', then click on 'Ask a new question' in the bottom right corner of your screen.

An email notice of your question will be sent to all members of the community shortly after you have posted. Each time a member of your community replies to your question, an email notice will be sent to you.

To answer a question: Click on the link to the question in the email notice or in the email digest. (💡If you click on a link in a Sosido email digest or notice of new question, you will be automatically logged in to your Sosido account.) Or, log in to app.sosido.com with your email and password, then click on 'Q&A', then click on the question you would like to reply to.

An email notice of your reply will be sent to the member who asked the question.

A summary of new questions and answers in your community will be featured in the weekly email digest to your community's members.

Related: How do I set my password and log in to Sosido?

If you don't see "Q&A" in the menu on the left column of your screen, then you are likely a follower, not a member, of that community on Sosido, so you do not have access to the community's Q&A forum. (What's a member vs. follower on Sosido? How can I tell if I'm a member or a follower?)

If you see "Q&A" in the menu on the left column of your screen, but when you click on it, there are no questions listed, then it's likely there aren't any discussions posted in your community yet. Feel free to ask your colleagues a question!

You can customize your digest two ways:

(1) You can change your journal/knowledge sources that show up in your digest under "New articles from your sources".

(2) You can follow other communities on Sosido that interest you. You'll receive updates on all of your communities in one weekly email digest. (See more on the difference between members and followers on Sosido.)

Here's how:

> Log in to Sosido (TIP: most members will be able to log in automatically by clicking on a link in their email digest)

> Go to Articles and click on "Customize sources" in the bottom right corner. (Or click on your picture in the top right corner, then click on "Customize sources".)

> Select either "My journal sources" or "My communities", then go ahead and customize your digest!

Yes! Your group sets a default frequency for Sosido digests—either weekly or every 4 weeks. (This is a new option, so most members are currently set to weekly by default.)

You can change the frequency at any time to suit your preferences. Here’s how:

1. Log in at app.sosido.com Tip: You can log in automatically by clicking any link in a Sosido email you’ve received in the past week ↗️
   

2. Click your initials or profile picture in the top right corner
   

3. Select My Profile > Edit Profile
   

4. Under Digest Settings, choose Weekly or Every 4 Weeks

Yes! If your host group has enabled the auto-login feature, you’ll be logged in automatically when you click any link in a:

• Sosido email digest

• Email notification about a new question or answer

• Email notifying you that your publication has been featured

If auto-login is enabled for your communities, you'll see a notice like this at the top of your Sosido emails:

“Clicking on a link in this email will automatically log you in to your Sosido account. Forwarding this email will temporarily grant access to your account.”

IMPORTANT! The automatic login links remain active only for 7 days from when the email is sent. If you forward an email to someone else during this time, that person will be able to access your Sosido account until the link expires 7 days after the original send date.

Note: Auto-login must be enabled by all of the communities you belong to. If you're a member of more than one community and even one does not allow auto-login, then this feature will not be active for your account.

Some of you may notice a section on Sosido called Resources.

Resources are videos or other educational content provided by your community. Unlike articles and news (which are public), resources are private, available only to logged in members (not followers) of your community. (See more on the difference between members and followers on Sosido.)

If your community(ies) does not provide Resources, this section will not appear in your menu. As soon as your community posts a resource, community members will see a summary in their digests and will be able to view it in the Resources section..

Since June 2025, Internet service providers in Russia have been throttling access to websites protected by Cloudflare, the global security and performance network that Sosido uses.

This throttling limits website data transfers to about 16 KB per page, which prevents most websites—including Sosido—from loading fully. The restriction is being applied within Russian networks, so it is unfortunately outside of Sosido’s or Cloudflare’s control.

You may still be able to access Sosido by connecting through a VPN or proxy that routes traffic through another country (for example, Finland, Germany, or Canada). Once connected, Sosido should load normally, and you’ll be able to log in or reset your password.

For more details, see Cloudflare’s official update:

🔗 Russian Internet users are unable to access the open Internet